Wednesday 9 November: DigiTech.Local.Gov Summit

08:30
Registration and welcome coffee
08:50
Opening remarks

IMPROVING INTERNAL COUNCIL DIGITALISATION TO IMPROVE WORKFLOW & TIME EFFICIENCY
09:00
Learning from the innovative digitalisation at Service NSW
  • Gaining firsthand knowledge of how to digitalise government resources effectively
  • Prioritising a customer-centric digital platform
  • Combining leadership, business and IT skills to transform government services
  • Learning from digitalisation that has gained global appreciation

Katie McDermott
Executive Director, Digital Services
Service NSW

09:30
Piloting digital transformation rollouts successfully
  • Planning the introduction and modernisation of technologies to the scope and scale of projects
  • Analysing the quality of information needed to make an informed decision
  • Tracking and reporting to improve
  • Matching resourcing to effort

Shawn Raines (Invited)
Digital Strategy Specialist
Queanbeyan-Palerang Regional Council

10:00
Morning tea

10:40
PANEL DISCUSSION: Improving council services through technology - lessons from the coalface
  • What are the most effective technologies to improve council efficiency?
  • What is the best way to ensure a council’s strategy is aligned with its digital technology?
  • Overcoming potential challenges involving the expense and temporary disruption from technology system updates

Panellist:

David Farmer
Chief Executive Officer
Central Coast Council

Naren Gangavarapu
Chief Information Officer
Northern Beaches Council

Amit Srivastava
Former Local Government Chief Technology Officer
City of Ryde

OPTIMISING DIGITAL INFRASTRUCTURES TO IMPROVE SERVICES
11:20
Completing cloud migration on time and on budget
  • Delivering immediate efficiencies and benefits while also accelerating innovation in the future
  • Mapping out a long-term vision and strategy centred on the key themes of ensuring the area remains liveable, sustainable, productive and collaborative
  • Case study: transitioning from 92 virtual machines to a rationalised set of servers in the Azure cloud infrastructure

Sharon Bowman
Manager, Technology and Transformation
Hornsby Shire Council

11:50
Partner Presentation

12:10
Creating effective change through shared services and collaboration
  • Understanding how, when, and when not to collaborate with other regions
  • Developing strategies for collaborating and negotiating with other councils to reach an agreement
  • Learning from council and regional alliances to establish clear intentions and shared services

Mathew Dickerson
Mayor
Dubbo Regional Council

12:40
Lunch in the exhibition hall

14:00
Working collaboratively to develop integrated digital infrastructure and data
  • Collaborating on a Digital Action Plan to develop success and digital fitness
  • Examining digital inclusion and the effects of data to improve citizen representation
  • Exploring data responsibility and effectiveness within councils

Joanna Kubota
Executive Director
Western Parkland Councils

14:30
Partner presentation

EFFECTIVELY USING TECHNOLOGY TO RECRUIT, RETAIN, AND UPSKILL STAFF
15:00
Elevating digital capabilities in local councils through recruitment or upskilling
  • Utilising the right people for the right role
  • How to identify, attract & retain skilled technology staff
  • Improving digital literacy and upskilling staff to take on new roles & projects

Karen Twitchett
Director, Workforce and Technology
Northern Beaches Council

15:30
Afternoon tea
MINIMISING CYBER SECURITY RISKS
16:10
Analysing ACSC’s cyber maturity measurement program and its government uplift
  • Examining the public sector cyber risk landscape
  • Developing mitigation strategies for cyber risks and attacks
  • Identifying a target maturity level suitable for your organisation
  • Outlining a minimum set of controls and how to advance from there

Australian Cyber Security Centre (ACSC)

16:40
Cultivating a council-wide cyber security culture with associated policies, frameworks and training
  • Implementing effective information controls and cyber training for staff
  • Establishing systems to process, identify, analyse and treat cyber risks to make better and more informed decisions
  • Creating knowledge, awareness and urgency to address risk across the organisation

Jacqueline Hiddlestone
IT Innovation Program Manager
Canterbury-Bankstown City Council

17:10
Closing remarks from the Chair
17:15
End of DigiTech.Local.Gov Summit Day 1
17:20
Networking Drinks
18:30
Official Dinner