- Gaining firsthand knowledge of how to digitalise government resources effectively
- Prioritising a customer-centric digital platform
- Combining leadership, business and IT skills to transform government services
- Learning from digitalisation that has gained global appreciation
Katie McDermott
Executive Director, Digital Services
Service NSW
- Planning the introduction and modernisation of technologies to the scope and scale of projects
- Analysing the quality of information needed to make an informed decision
- Tracking and reporting to improve
- Matching resourcing to effort
Shawn Raines (Invited)
Digital Strategy Specialist
Queanbeyan-Palerang Regional Council
- What are the most effective technologies to improve council efficiency?
- What is the best way to ensure a council’s strategy is aligned with its digital technology?
- Overcoming potential challenges involving the expense and temporary disruption from technology system updates
Panellist:
David Farmer
Chief Executive Officer
Central Coast Council
Naren Gangavarapu
Chief Information Officer
Northern Beaches Council
Amit Srivastava
Former Local Government Chief Technology Officer
City of Ryde
- Delivering immediate efficiencies and benefits while also accelerating innovation in the future
- Mapping out a long-term vision and strategy centred on the key themes of ensuring the area remains liveable, sustainable, productive and collaborative
- Case study: transitioning from 92 virtual machines to a rationalised set of servers in the Azure cloud infrastructure
Sharon Bowman
Manager, Technology and Transformation
Hornsby Shire Council
- Understanding how, when, and when not to collaborate with other regions
- Developing strategies for collaborating and negotiating with other councils to reach an agreement
- Learning from council and regional alliances to establish clear intentions and shared services
Mathew Dickerson
Mayor
Dubbo Regional Council
- Collaborating on a Digital Action Plan to develop success and digital fitness
- Examining digital inclusion and the effects of data to improve citizen representation
- Exploring data responsibility and effectiveness within councils
Joanna Kubota
Executive Director
Western Parkland Councils
- Utilising the right people for the right role
- How to identify, attract & retain skilled technology staff
- Improving digital literacy and upskilling staff to take on new roles & projects
Karen Twitchett
Director, Workforce and Technology
Northern Beaches Council
- Implementing effective information controls and cyber training for staff
- Establishing systems to process, identify, analyse and treat cyber risks to make better and more informed decisions
- Creating knowledge, awareness and urgency to address risk across the organisation
Jacqueline Hiddlestone
IT Innovation Program Manager
Canterbury-Bankstown City Council